On our previous journey the leg of your journey from lax to Dallas was the worst I’ve ever experienced .The seating was so restricted I couldn't examine a magazine due to the tightness from the seating I believe the aircraft was an A 320 ,you should Make contact with me there are actually a couple factors with regard to the service generally,thanks, Brian Galbally
I'm presently on a flight from JFK to LAX on American Airlines (flight 0019) and was Very disappointed that I Practically missed the flight because of extraordinarily Prolonged lines to receive as a result of stability. For my eleven:00 struggle, I arrived on the airport at nine:45 — pleased to acquire a good amount of time and energy to reach my gate, or so I assumed; I scarcely produced it over the flight and I had been the final 1 inside the doorway without any time and energy to get water or make use of the restroom.
I flew from Tampa to Chicago in a 737. Thank you for Row seven for handicap. In my 83 years I've had both of those knees replaced, stroke, open heart operation furthermore other ailments. Being 6’4″ I really have to have the leg space. I utilized the restroom up front along with the 737 has a difficulty—usage of the rest room bowl. The bathroom lid and seat must stay awake when lifted. I had to use my knee to help keep them up. Because of the curvature with the ceiling and the gap into the bathroom I needed to angle my physique closely ahead to work with the ability which intended I could not see what I was accomplishing.
American Airlines Consumer service hotline is definitely accessible and client helpful. However, It's important to wait around about 2 minutes to talk to a purchaser service agent. You should hear a lengthy speech relating to present updates.
My household just traveled from Boston MA to Charlotte NC and experienced a horrible experience boarding the aircraft. The two my little ones have disabilities and we ended up built to board the plane past. I'm not pleased with how your airline treats kids with disabilities. A policy improve needs to be created.
When checking in at IAH, the employees guiding the AA desk had been all chatting and talking about holiday vacation. They appear aggravated that we had countless luggage. The additional work was receiving inside their way. This was not the way in which I anticipated to get started on my journey.
Locate difficulties making contact with AA reservation by mobile phone, its generally hectic and difficult to talk to the reservation staff, as soon as contacted. Would favor to communicate by electronic mail, remember to give me an electronic mail tackle of Ecuador Reservation Department. Many many thanks.
however nothing on flight 1583. Never realize insufficient communication. Am now recognizing I'm unlikely to help make relationship in Miami at 10am
Be sure to Notice, [American Airways does reserve the proper to ask for birth records for passengers under the age of two years].
Wanting to transform a reservation date for the last 3 days/nights. Each and every agent We've gotten has possibly transferred us away from our simply call making An additional hours hold out or has hung up on our get in touch with.
I booked a trip to Cabo,Mx.with AA holidays.Over the returned vacation we ended up booked with USAir.the flight was cancelled for the reason that based on the agent there was no aircraft to fly us back to Monterey.We had to spend
After we at last acquired an email reaction from American Airlines, the total response time was around 1 hour. Though we waited an hour, we did acquire various responses to our initial concern:
I was on AA flight 487 yesterday heading from San Diego to Charlotte. I just need to praise a flight attendant that went over and above the everyday routines of her position. She was so well pop over to this site mannered & pleasant and prepared to share her encounters and make me truly feel additional relaxed.
I need to comment on how awful your flight and customer service was these days. Flight 4425 was suppose to leave at five pm from DC and obtain to Atlanta. We didn’t just take off from DC right until six:20 pm. We ended up told it absolutely was going to be a ten minute hold off but we never ever boarded the airplane until finally way later. Then the pilot reported there was no hold off Inspite of being delayed 45 minutes then experienced us sit about the runway for over 35 minutes. I realize you haven't any Manage more than the turbulence we professional but we arrived in ATL and they didn’t Have got a terminal for us to unboard.